Sun Toyota has again been awarded Toyota Motor North America’s prestigious Board of Governor’s award for being one of the top 60 dealerships nationwide in non-fleet car and truck sales volume for 2019, while maintaining Toyota’s high standard for customer satisfaction. It first won the award in 2017. We thank our amazing customers and our 220 associates who devote themselves daily to taking the very best care of our customers seven days a week! Well done!
We’ve been awarded DealerRater’s 2020 Toyota Dealer of the Year Award for the third consecutive year, as well as our fourth consecutive Consumer Satisfaction Award among all Toyota dealerships in Florida. These awards are based on our customers’ written reviews at www.DealerRater.com of the quality of our customer service, workmanship, friendliness, pricing and their overall experience buying from us last year. We have also scored a nearly perfect customer satisfaction rating of 99% (4.9 stars out of a possible 5.0) on 5,041 lifetime reviews. Our customers have given us the highest satisfaction ratings among all Toyota dealers in the state of Florida! We thank our amazing customers and our dedicated associates who devote themselves daily to taking the very best care of their customers seven days a week! Well done!
We recently promoted Moran [“Rani”] Ezra to Sales Training Manager here at Sun Toyota. He leads our sales training programs and is responsible for coaching and mentoring us to help us enrich our unique, customer-first culture with exceptionally high ethics and transparency standards. His programs are helping us coalesce the sales team to perfect customer satisfaction and dealership growth. He’s also an integral member of our sales hiring team that helps us identify applicants most likely to succeed here. Congratulations, Rani!
He helps supervise our large team of internet sales personnel and is responsible for department staffing, training and internet operations, as well as cultivating customer satisfaction and loyalty. He enjoys applying the lessons he’s learned in life to help coach others in developing and enhancing their life skills to gain more self-confidence and success. Congratulations Nick!
We are honored to be named a Gold Class® repair facility by the Inter-industry Conference on Auto Collision Repair (I-CAR®), a not-for-profit organization made up of collision repair, insurance, manufacturers, educational, and others dedicated to improving the quality and safety of collision repairs for consumers. Only about 20% of collision centers nationwide meet the rigorous technician training requirements to achieve and maintain the Gold Class designation. We’re the #1 volume Toyota dealership in the Tampa/St. Pete metro area and we’re located at 3001 US Highway 19 in Holiday, FL 34691. Stop by our Collision Center on Mon.-Fri. 8-6 or Sat. 8-2 and let us tell you why choosing a Gold Class collision repair facility is so important to getting a top quality collision repair.To learn more click here.
Ever wonder how to find a great customer experience when buying or leasing a new car? We’ve got the answer! At Sun Toyota in Tampa, providing great customer service is not just talk. Shopping with us will forever raise your bar on what great customer service truly means. Around here, it starts with commitment of top management and a keen focus on employee satisfaction. Managing Partner John Marazzi lives, breathes, teaches, and coaches employees every day about living life to the max, breaking through barriers to reach goals, and how to be successful. He’s studied and mastered the winning strategies of great leaders throughout history and crafted an innovative, customer satisfaction-driven business model that is changing the industry. To learn more about how we deliver a higher level of customer service and satisfaction through our motivated employees, see more.
Our new, first-ever 2020 Toyota Corolla Hybrid boasts an eye-popping, EPA-estimated 53 mpg in the city and 52 mpg on the highway, generous safety features, and legendary reliability. It drives much like a traditional car and transitions smoothly between gas and electric power. Its smooth, gentle ride makes it perfect for both city commutes and weekend family outings. It seats five and comes with a long list of popular amenities, like a full-featured 8” touch screen navigation and infotainment system, 4-way adjustable front seats, push-button start, and power windows to make life easy!
Please congratulate Marcel Beltran and Steven Ledesma, who have been promoted to Executive Managers. Marcell relocated to Tampa from Southwest Florida with six years of previous Toyota dealership sales and finance experience in Fort Myers and Naples. A native of Miami, Steven Ledesma brings six years of previous auto dealership experience in finance and sales to his new role.
We recently honored 26 of our “best of the best” employees at Sun Toyota! We were proud to recognize these individuals for their hard work and fierce dedication to one another and our customers all year. What they all had in common was “service beyond self.” These individuals come in early to get a jump on their day … or stay late to make sure every last customer’s needs have been exceeded before they turn off the light at night.
On September 27 at 2:00 p.m. at Sun Toyota, we will host executives of GEICO® and local dignitaries to donate a refurbished 2015 Dodge Journey provided by the National Auto Body Council’s Recycled Rides™ program to Starting Right, Now, a 501(C)(3) nonprofit program for homeless teens. On hand to accept the vehicle will be Vicki Sokolik, the Founder and CEO of Starting Right, Now. We encourage you to stop by and join in on the fun!
I am pleased to announce that Thomas Zanios was recently promoted to Internet Director at Sun Toyota. Originally from the Tampa Bay area, Tom has been at Sun Toyota for over 11 years in pre-owned sales, secondary financing, business development, and internet sales. In his new role as Internet Director, Tom supervises a large team of internet sales personnel and is responsible for managing and improving department staffing, training and internet operations, as well as cultivating customer satisfaction and loyalty. He enjoys being a mentor and positive role model to help hone the skills of less experienced dealership employees.
We’re doing something different for JUST ONE DAY this year! Together with Anna Cooke, of The New Barker magazine, we’ll be visiting local community rescue animal shelters on Monday, June 11, to learn more about them and bring in lunch and donated pet supplies to help them out year round! Help us collect donations of pet supplies, such as unopened food, kitty litter, pet toys, and any size leashes and collars (even gently used) to help community animal shelters feed and care for their rescued animals. JUST ONE DAY is a national movement to encourage rescue organizations to stop killing animals for 24 hours and find other, more creative ways to adopt out their adorable dogs and cats.
Tampa's Cox Media Group named our very own John Marazzi and his daughter Marissa as its "Community Hero" for the month of April 2018 for their advocacy and work on behalf of pet rescue. John was interviewed by six Cox radio stations recently to talk about Project RAD (Rescue a Dog), the new nonprofit foundation that he and Marissa formed to digitally catalog and update rescue animals available from county rescue centers and area animal shelters through direct marketing.
We’ve been lifelong advocates for rescue animal adoptions. I have two rescue dogs, Zeus (my dealerships’ mascot) and Athena.
Managing Partner John Marazzi has promoted Eric Lewis to Fixed Operations Director at Sun Toyota and Brandon Honda. He will divide his time between the two stores, with full responsibility for service, parts, and collision operations. John Lafemina has also been promoted to Service Manager reporting to Service Director John Mendonca.
We welcome Ken Hallworth, who has joined us as our finance director, working closely with John Marazzi and Ferris Hamdan. He has been in the automobile business for a total of 18 years, with 13 years in finance management. He is originally from Dade City and previously served in the Marine Corps for four years. As finance director, Ken oversees a staff of nine finance managers and leads finance negotiations, department training, and operations, as he cultivates relationships with lenders to ensure our customers get the most attractive finance rates possible. Please stop by and meet Ken!
Thank you for helping us win the Toyota Dealer of the Year for Florida award from DealerRater for two consecutive years! Your ratings and reviews helped us earn the top spot for the Toyota brand category in the state of Florida. We currently have a near perfect 4.9 star rating with a 99% recommend rate out of over 3,786 reviews to date! That’s quite an achievement, thanks to you.
This award is given out annually to only the best car dealerships throughout the United States and Canada with outstanding customer service. Dealerships are evaluated based on customers’ online reviews posted at www.DealerRater.com.
Sun Toyota was also awarded the DealerRater Consumer Satisfaction Award for two consecutive years in 2017 and 2018
We appreciate all of your feedback and thank you again for making us your DealerRater Dealer of the Year among Toyota dealerships all across Florida for 2018 and 2019!
Sun Toyota recently named its top sales associates for 2017 in several categories. Managing Partner John Marazzi and General Sales Manager Ferris Hamdan announced the annual sales award winners recently at the dealership. Join us in congratulating our outstanding sales and finance teams for taking extraordinary care of their customers in 2017!
Morgan Auto Group has named Ferris Hamdan its “Outstanding Employee of 2017” at Sun Toyota. Ferris first joined Sun Toyota as General Sales Manager in 2016, not long after Morgan Auto Group acquired the dealership. Since then, Ferris has launched a new internet sales department and led a sweeping culture change, focused on customer service and satisfaction. He provides our sales teams with outstanding leadership, direction and support and continues setting new, all-time high sales records.
I personally find his heart, passion and work ethic second to none! But, what I really appreciate most is his empathy, compassion toward others, and his leadership qualities.
Sun Toyota has been awarded DealerRater’s 2018 Dealer of the Year award for Toyota dealerships in the state of Florida, as well as the 2018 Consumer Satisfaction award. The awards recognize us for our exemplary consumer services based on actual customer reviews at www.DealerRater.com of our sales and service operations in 2017. Reviewers evaluate dealerships throughout the United States and Canada for customer service, quality of work, friendliness, pricing and overall experience.
The AARP Driver Safety Program class will be offered at Sun Toyota on February 7, 2018, from 9 a.m. to 4 p.m. We’re located at 3001 U.S. 19 in Holiday, Florida 34691. The course is open to drivers ages 50 and older who, upon completion, may receive a discount on their auto insurance premiums. The certificate is valid for three years. The cost for the course is $15 for AARP members (with membership card) and $20 for nonmembers. Space is limited; preregistration is required at 1-800-759-8007. To register for the course at another date and time, contact Jack Martin at (352) 588-2802.
Chef Earl Weiss has taken the helm at our new cafe located at Sun Toyota. He graduated with a degree in culinary arts from the Culinary Institute of America at Hyde Park, NY in 1990. He and his family relocated to Florida in 2005. He was most recently the general manager of Timber Pines Country Club in Spring Hill. The restaurant is open during showroom hours seven days a week and serves healthy, affordable food and snack choices made with fresh ingredients for the whole family.
Stop by to see our Christmas tree and decorations to encourage families to adopt rescue pets over the holidays. The tree has handmade ornaments featuring many of the adoptable rescue dogs, cats, rabbits and other domestic animals at St. Francis Society Animal Rescue, a registered, non-kill rescue animal nonprofit organization. The all-volunteer, nonprofit organization relies 100% on donations to care for pets through a network of foster homes. The need is great. Please open your heart and make a permanent or foster home available to save an animal or donate to help St. Francis. All animals have been evaluated for medical issues and behavioral needs and get vaccinated, spayed/neutered and microchipped before adoption. Dogs are wormed and are current on Heartgard® treatments and cats have been tested for leukemia/FIV.
Our new Sunrise Café is now open inside our state-of-the-art showroom. The new, pet-friendly café is managed by Sharon Kerrigan and features a wide variety of gourmet menu options for breakfast, lunch, dinner, midday snacks, and specialty desserts. Chef Luis Trinidad, formerly of Cheddars in Brandon, Florida, is focusing on healthy, affordable food choices made with fresh ingredients. Menu items include breakfast sandwiches or more hearty offerings to start the day, alongside appetizers, flatbreads, salads with homemade dressings, and a tempting array of sandwiches, wraps and burgers, including salmon and a veggie burger and children’s favorite foods. Don’t leave without trying our signature desserts!
Sun Toyota is one of 11 Morgan Auto Group dealerships participating with Anna Cooke of The New Barker magazine to host JUST ONE DAY Pet Adopt-a-thon on June 11, 2017. We ask the public to bring unopened dog and cat foods to the event to donate to the 21 participating animal shelters and rescue organizations. The event runs from 11 a.m. to 2 p.m. at dealerships in Tampa, Gainesville, Ocala, Wesley Chapel, and Lake City to help promote rescue pet adoptions and reduce euthanasias for just one day. For more information, contact Editor-In-Chief Anna Cooke of The New Barker at 727.214.7453.
We’re joining The New Barker magazine to host our 3rd JUST ONE DAY Pet Adopt-a-thon on Sunday, June 11, 2017 from 11 a.m. to 2 p.m. at 11 Morgan Auto Group dealerships throughout Tampa Bay and central Florida. Adopting rescue pets can help save lovable, adoptable dogs and cats from euthanasia and is a cause near and dear to our hearts. This year, more than 20 rescue groups will be at 11 Morgan Auto Group dealerships to introduce families to available pets and process pet adoption applications. Stop by and drive the perfect pet home! For more information or to find a specific dog breed.
Sun Toyota's Assistant Service Manager Michael McKinley was recently honored as a 2016 PRO ASM in Toyota's SE Region. The award honors top assistant service managers throughout the Carolinas, Georgia, and Florida for outstanding performance in customer retention, certification, sales, tenure, and customer satisfaction.
Joel Jarrell has joined Sun Toyota as its quality assurance manager. Jarrell was formerly the Internet Director at Brandon Honda, another division of Morgan Auto Group. In his new role, Jarrell is responsible to grow and strengthen customer contacts, relationships and loyalty throughout all areas of the dealership, from sales, service and finance operations to social media.
In his new role, Jarrell is responsible to grow and strengthen customer contacts, relationships and loyalty throughout all areas of the dealership, from sales, service and finance operations to social media. He brings Sun Toyota an extensive background in technology and dealership operations to help raise customer satisfaction and produce solid growth.
Sun Toyota has won DealerRater's prestigious "2017 Consumer Satisfaction Award," an annual recognition given to auto dealerships in the United States and Canada that deliver outstanding customer service as rated by online consumer reviews. "It's an honor to earn this award," said John Marazzi, Morgan Auto Group's managing partner at both dealerships. "Putting our customers first has long been a basic tenet of how we do business every day. We have the best customers anywhere-and we're very appreciative of their generous, positive online reviews of their buying and service experiences with us."
Well, folks, the tension is palpable! Sun Toyota is locked into an epic battle with Brandon Honda for bragging rights to who can sell the most cars!
Sam Raabe of Brandon Honda is taking on Ferris Hamden at Sun Toyota to see who will sell the most vehicles to rule the Bay! When two giants compete, you better believe that you will WIN!
Together, Sun Toyota and Brandon Honda have an inventory of over 4,000 new and pre-owned vehicles in stock and ready for delivery. Certified used cars start from $4,900 and most include our free nationwide 20-year, 20,000-mile warranty.
SAVING$ like you've never seen before!
Whose side will you be on when the dust settles?
Go online to easily value your trade and get pre-approved financing. See each dealer for complete details. Both Brandon Honda and Sun Toyota are top divisions of Morgan Auto Group.
Located at 9209 E. Adamo Drive in Tampa, FL 33619, one mile west of I-75. For more information, call 813-664-1234 or visit the Brandon Honda Website
Located at 3001 US Highway 19 in Holiday, Florida, between Moog Road and Sunray Drive in Holiday, FL 34691 on the border of New Port Richey. For more information, call 727.310.3070 or visit the Sun Toyota Website
Joe Marazzi, Jr. has joined Sun Toyota as its executive manager. In his new position at Sun Toyota, Marazzi is responsible for monitoring market trends to ensure Sun Toyota always has the right daily mix of new and used vehicle inventory on hand. He also appraises trade-in vehicles and works with other dealerships and auction houses in relocating automobile inventory to meet the needs of Sun Toyota's customers. Originally from New Jersey, Marazzi and his wife Dawn recently returned to Florida from Cape May, New Jersey where he was Sales Manager for an auto dealership. He originally relocated to Fort Myers in 1991 and spent 17 years at Ft. Myers Toyota.
Morgan Auto Group acquired Sun Toyota & Scion in February 2016, expanding its group of auto dealerships to 14 in central Florida and Missouri. John Marazzi is the Managing Partner of Morgan Auto Group's Sun Toyota and Brandon Honda dealerships.
Sun Toyota has partnered with Xchange Leasing, a flexible lease program designed specifically to help Uber drivers lease new or preowned cars for their transport services. The program features affordable lease rates that include unlimited miles, flexible return policies, and free standard maintenance to keep cars in top operating condition.
John Marazzi is pleased to announce that Shawn Mazzoni has been promoted to used car director at Sun Toyota. Originally from Chicago, Mazzoni has capably managed the separate, offsite used car department for 11 years since joining Sun Toyota in 2004. In his new position, Mazzoni is leading the consolidation of two separate used car operations into a single department located in the newly-constructed sales tower at Sun Toyota. He is responsible for its staffing, training and sales operations, as well as cultivating strong customer relationships. He's been a used car guy for most of his career, and he's eager to assume additional responsibilities to lead Sun Toyota's entire used car team to even greater success.
In his new position, Mazzoni is leading the consolidation of two separate used car operations into a single department located in the newly-constructed sales tower at Sun Toyota
Sun Toyota has introduced a new, door-to-door vehicle delivery service that brings the automobile showroom directly to customers' homes or offices for the ultimate convenience in car shopping and buying.
The JUST ONE DAY rescue pet adoption event sponsored by Morgan Auto Group dealerships and The New Barker on Saturday, June 11 was a huge success! Ten dealerships located throughout Tampa Bay and central Florida opened their showrooms to 20 pet rescue organizations to introduce adoptable dogs and cats to area families. More than 30 pets were adopted by new families, and showroom cars were filled to the brim with pet foods and supplies to help support all the shelters.
John Marazzi is pleased to announce that John Ancona has been promoted to finance director at Sun Toyota. He had previously held other positions in the finance department at Sun Toyota for five years. As finance director, Ancona is responsible for department staffing, training and operations, as well as cultivating lender relationships to ensure customers get the most attractive finance rates possible. Ancona has a bachelor's degree in Management Information Systems from the University of Michigan, followed by four and a half years of service in the United States Air Force as a computer engineer. He was originally from Detroit and moved to Florida in 2002, switching careers into automotive internet sales, which was relatively new at the time. "I'm looking forward to creating a closer, more collaborative culture between the sales and finance teams here at Sun Toyota," said John Ancona. "I plan to build bridges of understanding and support between our departments for the ultimate benefit of customers, as well as our employees."
John Marazzi is pleased to announce that Ferris Hamdan has joined Sun Toyota as general sales manager. Hamdan is a 2000 graduate of the University of South Florida with a degree in psychology. He was formerly executive sales manager at Brandon Honda. As general sales manager, Hamdan will oversee the new, used, and internet sales teams, providing direction, training and support. "I like to lead by example," said Ferris Hamdan. "We took over Sun Toyota just two and half months ago, went to work developing and inspiring our people, opened an all-new internet sales department--and immediately started exceeding past, best-ever sales records. I've been amazed at just how fast our sales team has been able to take our lead, adapt to changes, and start delivering break-out results."
Morgan Auto Group acquired Sun Toyota & Scion in February, expanding its auto dealerships to 14 in central Florida and Missouri. John Marazzi is now the Managing Partner of two Morgan Auto Group dealerships - Sun Toyota & Scion and Brandon Honda.
I’m excited to announce that Morgan Auto Group has acquired Sun Toyota & Scion from former owners Jeff Cadwell and Dwane Johansen. The dealership name will remain the same to capitalize on the strong Sun brand reputation that Jeff and Dwane had built here in the Tampa Bay area.
I’m John Marazzi (far right in the photo) and I am taking over as Managing Partner of Sun Toyota to oversee store operations, adding to my current role as Managing Partner at Brandon Honda. For those who may not know me, I’ve been a successful leader in Florida automobile dealerships for 27 years in Southwest Florida—first at Ft. Myers Toyota, then at John Marazzi Nissan in Naples, Florida and at Audi, Jaguar, Land Rover Fort Myers before moving to Tampa and taking the helm of Brandon Honda in 2011.
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